In today's Biz Pulse, gain insight into how:

• Agentic AI transforms business operations across sectors with autonomous decision-making and minimal human oversight.

• The application of AI in revamping legacy technologies brings remarkable efficiency and personalization, giving old technologies a new lease on life and a competitive advantage.

• AI's transformative potential for small and medium-sized businesses promises enhanced productivity, agility in product development, and data-driven decision-making.

Each of these articles is penned by members of Forbes Business Council, successful business owners shaping the future of business.

Let’s dive in!

Harnessing the Power of Agentic AI for Business Innovation

Agentic AI is rapidly becoming the next frontier in technology, with companies like Salesforce, ServiceNow, and Oracle leading the way by integrating AI-driven agents into their platforms.

Unlike traditional GenAI that aids in content creation and management, agentic AI delivers autonomous, actionable insights and task completions across various business functions, including CRM, marketing, HR, and financial management.

Here’s all you need to know:

🌐 Agentic AI vs. Generative AI: Agentic AI fosters autonomy, executing tasks and making decisions with minimal human oversight. It uses advanced reasoning and real-time decision-making, reducing the need for constant human intervention.

🚧 GenAI Limitations: While GenAI excels in content generation, it falls short in autonomy—it is unable to initiate or perform tasks independently. Many GenAI projects falter post-proof-of-concept due to poor data quality and a lack of clear ROI.

🌟 Capitalizing on Agentic AI: Build on AI-native architecture to ensure seamless integration and adaptability in a dynamic tech environment. Promote an enterprise-wide, unified agentic AI system to enhance cross-functional productivity and reduce operational silos.

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Revitalizing Legacy Technologies with AI: Beyond the Hype

The integration of AI is transforming seemingly outdated technologies into robust tools that significantly impact industries from healthcare to telecommunications. This renovation not only redefines the capabilities of old technologies but also addresses significant business challenges by enhancing productivity and operational efficiency.

Explore key insights below:

🔄 Modernizing Classic Tech: Old technologies like digital fax are evolving with AI, turning unstructured data into accessible, actionable formats that streamline healthcare operations. In telecommunication, AI upgrades smartphones with real-time translations and advanced context-aware capabilities.

🚀 Transformative Impact in Customer Service: AI transforms customer interactions by leveraging cloud data analytics and providing hyper-personalized experiences akin to physical retail benefits. In banking, AI is instrumental in aligning digital assistant interactions with brand values and customer expectations.

🔗 Strategic Implementation Advice: Ensure AI-powered solutions fit seamlessly within existing workflows without disrupting the operational environment. Aligning legacy tech innovations with a strategic AI roadmap can significantly uncover opportunities to maximize ROI.

👥 Cultivating an Inclusive AI Strategy: Engage relevant stakeholders to ensure AI solutions enhance human capabilities and job satisfaction. Consider external expertise to stay ahead of technological advancements, balancing innovation with maintaining core operational stability.

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AI: A Game Changer for Small & Medium-Sized Businesses

Small and medium-sized businesses (SMBs), which comprise a significant portion of the U.S. economy, stand at the brink of a transformative era with the integration of AI.

As these businesses start experimenting with AI technologies like chatbots and automated sales agents, the landscape of SMB operations is set to evolve dramatically over the next decade.

Check out the highlights below:

🚀 Unleashing AI's Potential in SMBs: SMBs are increasingly moving from task-based to outcome-based models, with AI facilitating this transition by enabling value-driven operations and pricing. AI enhances productivity by automating routine tasks, allowing employees to focus on creative and strategic work.

🔍 Transformative Applications of AI: Small law firms and manufacturing businesses can leverage AI for expert insights and diagnostics, reducing dependence on costly specialists. Personalized customer engagement through AI-driven insights can enhance customer loyalty and competitive advantage.

📈 Impacts on Workforce & Product Development: SMBs' workforces will need to adapt, focusing on continuous learning and managing emerging AI technologies. Agile product development powered by AI will enable faster market research and prototyping, keeping SMBs competitive with larger firms.

🔢 Data-Driven Insights for Strategic Decisions: Centralized data analytics will give SMBs deeper insights into their operations, markets, and customer behaviors, supporting more informed decision-making.

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Wrapping Up

If these articles sparked your interest, we have a network that you will love: Forbes Business Council.

This exclusive, vetted community brings together seasoned business leaders — founders, CEOs, partners, and other senior-level leaders of successful companies.

Put yourself at the forefront of innovation with access to publishing opportunities on Forbes.com, a personalized, SEO-friendly Executive Profile, and the chance to network with other respected leaders in the field.

Join Forbes Business Council today, and become part of a group driving meaningful innovation in business.